Registering your business on the Trust Center is a simple process. Once completed you would

What should you use the Trust Center for?

  • Register your business for A2P/10DLC

  • Register your business for STIR/SHAKEN

  • Check the status of your registration for both A2P and STIR/SHAKEN

In order to access the Trust Center, please click the following link: https://app.contactcloud.us/accounts/trust_center

How to register your business for the first time

Step 1: Click the 'Add Compliance" button in the top right corder of the page

Step 2: Complete the Business Information fields. For most businesses you will need to select 'USA: Employer Identification Number (EIN).'

If you are a sole proprietor and have not formally registered your business as an LLC, or Corporation then you would choose 'USA: Employer Identification Number (EIN)' and then add your Social Security Number here.

Please be certain to include the full legal name of your business, for example if your business is goes by the name 'Banque', but on your tax documents the business name is listed as 'Banque, LLC', then - you should use 'Banque, LLC' in your request here.

Additionally, if you use a DBA for your business like ''Banque, LLC D/B/A Bank of America" please be sure to list this as your business name.

Please be sure that you include either your businesses website URL or the URL to your business facebook page or LinkedIn business profile.

Step 3: Complete your businesses primary location address information.

For the State field, please add the 2-letter abbreviation. Do not input the entire state name.

For country type 'US'

Once your application is submitted, it will take up to 14 days for an approval decision. If you have questions, feel free to contact us in the chat app!

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