Contact Cloud: Settings

This is your deep dove into the main settings and congifurations of Contact Cloud

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25 articles in this collection
Written by Michael Barnett and Julie Jackson

Using presets

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Written by Michael Barnett
Updated over a week ago

Teams (Phone Settings)

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Written by Michael Barnett
Updated over a week ago

Internal Chat (Intercom)

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Written by Michael Barnett
Updated this week

Setting up and configuring reminders

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Written by Michael Barnett
Updated over a week ago

Account Security Features

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Written by Julie Jackson
Updated over a week ago

Frequently Asked Questions: Sales Tax

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Written by Julie Jackson
Updated over a week ago

Assigning an Outbound Number to an Agent

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Written by Julie Jackson
Updated over a week ago

Adding New Users

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Written by Julie Jackson
Updated over a week ago

Removing Users

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Written by Julie Jackson
Updated over a week ago

User Roles

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Written by Julie Jackson
Updated over a week ago

Pre-Recorded Outbound Voicemail Messages

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Written by Julie Jackson
Updated over a week ago

Call Waiting

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Written by Julie Jackson
Updated over a week ago

Access Control Rules

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Written by Julie Jackson
Updated over a week ago

Lambda Functions

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Written by Julie Jackson
Updated over a week ago

Custom Fields

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Written by Julie Jackson
Updated over a week ago

Custom Actions

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Written by Julie Jackson
Updated over a week ago

Change History and Versions

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Written by Julie Jackson
Updated over a week ago

Stopping Incoming Calls

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Written by Julie Jackson
Updated over a week ago

Customizing Hold Music

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Written by Julie Jackson
Updated over a week ago

Set Time Zone for Account

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Written by Julie Jackson
Updated over a week ago

Automatically Delete Recordings

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Written by Julie Jackson
Updated over a week ago

Contact Lists

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Written by Julie Jackson
Updated over a week ago