Contact Cloud: Reporting
Everything you need to know about reporting on your Contact Cloud activities
7 articles
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Written by Julie Jackson and Michael BarnettKeyword Spotting
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Written by Julie Jackson. Updated over a week ago
Set Up Notifications
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Written by Julie Jackson. Updated over a week ago
Real-Time Agents Reports
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Written by Julie Jackson. Updated over a week ago
Agent Status
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Written by Julie Jackson. Updated over a week ago
Period vs. Globally Unique Callers
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Written by Julie Jackson. Updated over a week ago
Activity Reports
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Written by Julie Jackson. Updated over a week ago
Notifications (Email and Text)
Setup and send notificationWritten by Michael Barnett. Updated over a week ago