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Contact Cloud: Reporting

Contact Cloud: Reporting

Everything you need to know about reporting on your Contact Cloud activities

7 articles
JMichael Barnett avatar
Written by Julie Jackson and Michael Barnett

Keyword Spotting

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Written by Julie Jackson. Updated over a week ago

Set Up Notifications

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Written by Julie Jackson. Updated over a week ago

Real-Time Agents Reports

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Written by Julie Jackson. Updated over a week ago

Agent Status

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Written by Julie Jackson. Updated over a week ago

Period vs. Globally Unique Callers

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Written by Julie Jackson. Updated over a week ago

Activity Reports

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Written by Julie Jackson. Updated over a week ago

Notifications (Email and Text)

Setup and send notification
Michael Barnett avatar
Written by Michael Barnett. Updated over a week ago
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