Contact Cloud: Reporting

Everything you need to know about reporting on your Contact Cloud activities

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7 articles in this collection
Written by Michael Barnett and Julie Jackson

Keyword Spotting

Written by Julie Jackson
Updated over a week ago

Set Up Notifications

Written by Julie Jackson
Updated over a week ago

Real-Time Agents Reports

Written by Julie Jackson
Updated over a week ago

Agent Status

Written by Julie Jackson
Updated over a week ago

Period vs. Globally Unique Callers

Written by Julie Jackson
Updated over a week ago

Activity Reports

Written by Julie Jackson
Updated over a week ago

Notifications (Email and Text)

Setup and send notification

Written by Michael Barnett
Updated over a week ago